FIND THE VEHICLE THAT FITS THEIR DESIRED PAYMENT

Customers today shop with a payment in mind. The Shop by Payment feature gives your customer the ability to:

• Browse exact inventory that is within their budget
• View accurate payments with real taxes and incentives
• Launch directly into the online buying process after they select their vehicle

Darwin understands your customers needs and provides features to meet them exactly where they are in the buying process.

KEEP YOUR CUSTOMERS ON YOUR WEBSITE

Don’t lose a customer to a competitor because your store doesn’t carry the vehicle color or features they are looking for - let them build the EXACT vehicle they are looking for with Build & Quote. This Darwin Digital Retail feature gives your customers the ability to build their exact vehicle to their specifications and submit the lead to your store. You receive the build sheet and complete the request. Your customer is able to customize their order, submit a trade, choose F&I protection products and so much more.

PROVIDE YOUR CUSTOMERS THE INFORMATION THEY NEED

Customers don’t want surprises when they move from online to offline and in your dealership.

Inaccuracy is not an option at Darwin because it’s the F&I technology currently used by retailers to deliver millions of vehicles each year. Darwin Online payments will match your DMS regardless of the deal structure and taxation. National and regional incentives, lender rates and residuals are combined with intelligent desking technology ensuring they are quoted the best possible payment. Darwin recognizes that finance reserve is an important component and ensures any rate markup is logically handled depending on a multitude of optional factors like credit score, term, make, model, etc. F&I should not be a surprise when your customers take delivery of their vehicle. 63% of consumers are more likely to purchase F&I products if they can research them on their own time before finalizing a vehicle purchase.

DATA & SMART DECISIONING TECHNOLOGY TO ADDRESS UNIQUE F&I NEEDS

A fully functional F&I department is open 24-hours a day, 365-days a year.

Online shoppers desire relevant recommendations and reviews. Using state of the art technology, Darwin Online provides real-time, “in-deal” prescriptive analytics to ensure the consumer is recommended the customized protections that fit their needs. Deal specific and vehicle specific factors combined with ownership needs are analyzed to make smart recommendations with simultaneous real time rating calls to your product provider. To satisfy consumers' desire to better understand F&I products, Darwin supplies them with customized product videos and VIN specific data from sources they trust like Edmunds, AAA, RepairPal.com, National Insurance Crime Bureau, and more.

INTEGRATE YOUR BACKEND AND CONSUMER FACING SYSTEMS

Integration of your systems provides an efficient process for the consumer and the dealership.

Darwin Online can leverage your in-dealership credit application and paperwork digital tools to reduce transaction times at the dealership. The dealership has full control of the workflows and how much is automated including the ability to handle compliance and fraud with credit score disclosure and Red Flag screening. To make sure the shopper experience is streamlined when they move offline, Darwin Online sends the comprehensive deal information into the dealership’s CRM and Darwin’s in-dealership F&I menu.

CROSS-CHANNEL EXPERIENCES THAT BLEND OFFLINE & ONLINE

Consumers switch between online and offline touchpoints multiple times during their shopping process. Darwin Online ensures that transition is consistent and efficient. Every consumer has a deal structured “FastPass” for the transactional transparency and efficiency when they move offline. Scheduling test drives, setting appointments and applying for credit to avoid wasting time is important to consumers and easily facilitated in Darwin Online.The majority of online auto shoppers still want to talk to a human. For those that want to conduct business from home or work, Darwin provides the most advanced technology to connect digitally with any consumer device (desktop, phone, tablet) combined with a phone call.

MORE EFFICIENT

Complete the entire shopping process online. Darwin has harnessed its patented technology to enable customers to seamlessly purchase a vehicle from the comfort of their own home or workplace. Darwin’s “Buy it Now” technology allows the consumer to pay for 100 percent of the vehicle online and electronically sign all the required documents in one single signing ceremony without having to leave their home or workplace, including finance and insurance documents.

BRING THE DIGITAL EXPERIENCE TO THE SHOWROOM FLOOR

Consumers expect the dealership to be an extension of their digital experience.

Use the Darwin Online retailing solution on the showroom floor to streamline and avoid a disjointed experience from online shopping. Using Darwin Online in the dealership provides a streamlined and transparent shopping experience that is improving customer satisfaction and dealership profits.